Customer reviews of G H Motors (Mansfield) Limited

By yvonne g on 28 August 2022 | Purchase not verified

I recently had a bad experience buying a car so was very concerned about falling into the same trap again. However the guys (chris and Jeromey) were brilliant and reassured me every step of the way. They made me feel comfortable and safe buying a car from them. All staff were friendly, polite and willing to answer all my questions. The car came with full service history, was clean a tidy. For an extra (very reasonable) cost i extended the warranty which gave me the added extra piece of mind. Thank you all again for making the whole experience painless and yes even a joy.

Reply from G H Motors (Mansfield) Limited on 29/08/22

Thank you very much for your kind review, I am pleased to hear that Chris and Jeremy were able to assist you and hopefully gave you some faith back in buying a car. All the best with the new car. Kind regards GH Motors

By Sidney W on 20 August 2022 | Purchase not verified

Excellent service, Car in good condition as stated in advert. Friendly, efficient staff

Reply from G H Motors (Mansfield) Limited on 23/08/22

Thank you for the kind review, I am pleased to hear that you had excellent service and that the car is indeed as stated in the advert. All the best GH Motors

By Mick S on 18 June 2022 | Purchase not verified

Great traditional car sales, these guys will go beyond the extra mile to be sure your happy with your purchase. Polite, friendly personal service.

By Anonymous on 23 May 2022 | Purchase not verified

Many thanks to Chris who been professional form start to the end, always happy to do extra mile to keep customer satisfaction on top level. Very nice selections of cars , highly recommending this dealer.

Reply from G H Motors (Mansfield) Limited on 04/06/22

Thank you for your kind review, we are pleased to hear that Chris was able to assist you. All the best GH Motors

By Anonymous on 20 April 2022 | Purchase not verified

Sold a family member a car that cuts out when setting off at a junction doesn't do the fault all the time but when it does happen it’s dangerous dropped the car off to have it repaired was told there nothing they can do stay clear manger is rude and intimidating there is a few bad reviews were people have had some issue with him unwilling to fix issues

Reply from G H Motors (Mansfield) Limited on 20/04/22

Thank you for the time to review our business however we cannot verify this review as we have no record of your details for a purchase. Please can you call our office to discuss further 01623 662227

By Sam M on 17 March 2022 | Purchase not verified

Steering rack? Lower arm? £750? Turns out it was just 3 tyres for a total cost of £105. Come on guys, with your experience and knowledge there was no need to try and charge me £750 repair costs. Thanks for the day trip though, it’s taught me to stay away from dealerships like yourselves. Yours sincerely The Peaky Blinder

By Stuart P on 09 February 2022 | Purchase not verified

Purchased a vehicle from these, beginning December. Rang up about log book not being received 2nd week in Feb. Very rude on phone and put phone down on us . Very poor customer service

Reply from G H Motors (Mansfield) Limited on 09/02/22

Stuart, Please call our sales team on 01623 662227 to discuss. We are finding delays at DVLA of between 6-10 weeks for return of log books.

By Shannen W on 07 February 2022 | Purchase not verified

2nd car I've purchased having bought this one in September, had a few small faults which were quickly rectified on enquiry and they even paid for the 1 new tyres the car required. Jeremy is fantastic to deal with and doesn't do the pushy sales. Although my clutch now needs replacing which I doubt they can help with now and isn't great but other than that they've been brilliant!

Reply from G H Motors (Mansfield) Limited on 09/02/22

Hi Shannen, Thank you for the review, Im glad to hear that Jeremy was helpful when it came to the sale and that we were able to sort out your initial issues with the car. Please call our office on 01623 662227 with regards to clutch issue. Regards GH Motors

By Anonymous on 05 January 2022 | Purchase not verified

Where do I start? Originally found on auto trader, it was the car I’d been looking for the past 3 months, perfect! So I rang and enquired, they were very helpful and I was told it was in working condition with no problems. They were happy to take deposit over the phone to reserve and REMOVE from auto trader. I paid the deposit. Drove all the way from Leicester to see the car, having explained on the phone that it would be 90 mile round trip. Upon arrival they were quick to get me out for a test drive. To my shock there were problems straight away on test drive – knocking noises, steering pulling to the left when accelerating. I’d consider these issues very obvious and potentially dangerous. After arriving back at the garage I was told the mechanic and the sales man had test drove and saw no issues with the car (passed MOT a couple days before) which gives me no trust in their garage. They kept the deposit and said it would be fixed, they would call shortly with an update. 7 days went by with no word from them, I had to chase and their excuse was they had my number wrong when I confirmed it 3 times when at the garage (they couldn’t be bothered to ring). When I rang they told me it needed new parts (steering rack and strut). I was ok to wait as I was promised this would be done quickly. Another 7 days went by without hearing from them. Once I rang again, I was told their was a problem with the wheel alignment and the shop down the road were taking longer than usual. I rang back after another 10 days and the car was READY! I thought it was strange that they hadn’t contacted me to tell me this delighted piece of information. I travelled back to Mansfield from Leicester after having to take 2 hours off work to be able to get their before they closed. I was told both the mechanic and the salesman had test drove it and all the problems had been FIXED. I test drove the car and although the knocking noise had gone the most daunting issue (the pulling to the left when acceler

By Michael D on 28 December 2021 | Purchase not verified

I’ve had 2 cars of GH motors now. Both have been great cars. Had a small issue with 1. Was not a issue for them to put me a new starter motor on.

Reply from G H Motors (Mansfield) Limited on 28/12/21

Hi Michael, Thank you for the feedback, we are really glad to hear that are happy with the service received from us. All the best GH Motors